Woohoo! We’re excited to see all of you in West Virginia in a few short weeks!
Tell Your Friends:
You purchased your own ticket, right? Or maybe you purchased one for you and your extra special bestest friend?
When you purchased your ticket, you completed an online waiver. That’s the info we’re going to use to connect you with your ticket when you show up at the gate. You MUST show up at the Gate with a VALID LEGAL ID that matches the info on the waiver you signed. This ID could be your your driver’s license, your government issued ID card, or your passport.
Now, if you bought a ticket for your bestie, then you need to transfer it to them no later than 11:59pm EST on Monday, September 25th.
After all, if you show up with two tickets under your account, then your bestie will be left out in the cold with no way of getting into the event. That would be sad. They’d hate you. And you’d hate the Gate crew. And no, we’re really not going to make an exception for you.
So! Which account, you ask? The one you use when you log into tickets.constellationburn.org. If you don’t see your ticket there yet because your bestie hasn’t transferred it, start to nag them TODAY to get that done.
RADICAL SELF RELIANCE! Transfer your extra tickets NOW and make sure that your bestie has their ticket associated with their OWN ticket account. If they’re 18 or older, they need to complete their own electronic waiver, which they’ll be prompted to do when they sign into the account to which you transferred the ticket.
Note that you can only transfer a ticket one time!
- You MUST show up with a VALID LEGAL ID that matches the info on the electronic waiver you signed for your ticket, and your ticket alone.
- If you have more than one adult ticket associated with your ticket account, you’re doing it wrong.
- No print outs or other forms of ticketing will be accepted at the gate.
- Your ID is the only acceptable means of entry. Have it handy when you come to the gate. The gate entry is a single-lane road. Don’t be “that guy” who has to tell the gate crew, “oh, my ID is my bag in the trunk.”
Please don’t ruin others’ experiences by pleading ignorance and jamming up the entry line.
If you have questions, see detailed instructions below, and if you still have questions, email email@example.com.
Once you’ve transferred your ticket, your account should look a little like this:
Receiving a ticket?
Click on PRINT to confirm that your name is on the ticket. If if is, then you’re all set. There is no bar code, and no, you don’t have to print your ticket. Your paper will ticket will not be collected at the gate.
Did you miss your chance to get a ticket on the open sale? Do you have an extra ticket to sell? List your ticket request or offer here! One transfer per purchased ticket… immediacy is subordinate to commitment and acculturation in this case.
Need to transfer a ticket?
Please read all of the important notes below.
Step 1. Transferring Tickets
- Go to tickets.constellationburn.org and log in using the email address you used to purchase your ticket.
- Click on My Tickets
- Click on TRANSFER
- Enter in the email address of the person to whom you’re transferring the ticket.
Important notes to consider before transferring a ticket:
- At this time, you may only transfer a ticket ONCE. This means that the person receiving the ticket will NOT be able to transfer it to someone else once they received a transferred ticket.
- Transfers are PERMANENT. Only the assigned user will have access to the new ticket number.
- If you run into problems, contact firstname.lastname@example.org.
Step 2. Receiving a Transferred Ticket:
- You’ll receive an email notification from email@example.com. Subject Line: Constellation Tickets Ticket Transfer
- Sign into tickets.constellationburn.org using the email address used to receive the ticket transfer.
- Click on My Tickets.
- You’ll automatically be brought to a page to complete the online waiver. You can download a copy of the waiver here.
- Once you complete the waiver, your name will appear next to your ticket number on the My Tickets page.
NOTE: You do not need to print your ticket. Printed tickets do not have barcodes on them, and having a printed copy of the ticket will not be useful at the gate. We’ll be matching names from our Ticket List with IDs at the gate.
Round 1 Tickets: $70
Round 2 (if there is one) Tickets: $85
Refund and Cancellation Policy.
All sales are final. No refunds or exchanges will be issued for any reason. Fees are nonrefundable. Constellation is not responsible for any losses due to any personal decision to transfer your ticket to another individual. See the Waiver for more info.
Thursday, September 28 – Monday, October 2, 2017
For many of you who have previously attended Fall Playa del Fuego, please note that this is a different weekend. Unfortunately, Pegasus Farm Campground was unavailable for Columbus Day Weekend this year.
Registration and Ticket Lottery
We’re experimenting with a new and improved lottery system, electronic waivers, and a process that we hope will make the gate process smooth and easy from start to finish.
Once the system is open for each round, you’ll be invited to register to purchase up to 2 adult tickets, as well as any tickets your family requires for 13-17 year old participants.
To register for the ticket lottery, your name must be entered exactly as it’s listed on your PayPal profile, and the email your submit must be the primary email address for your PayPal account. If the email address for your Constellation ticket account does not match the primary email for your PayPal account, then you will have an opportunity to include your primary PayPal email account when you register for the lottery. Having trouble? Click here.
After registration for Round 1 closes, the system will randomly select registered participants and send them information about how to complete their ticket purchase. Each person will have the opportunity to purchase up to two adult tickets. Unclaimed tickets will be returned to the pool after 72 hours.
We are setting the cap for Round 1 at 900 tickets. This number will include all reserve tickets for event coordinators, theme camp directed tickets, art grant recipients, and reserved tickets for volunteers from Spring 2017 Playa del Fuego who have indicated that they wanted to use their reserve for Constellation this year.
Tickets from Round 1 that are not claimed by the end of the purchase window will be on sale through the website until they run out or the team closes ticket sales.
To learn more about earning a Reserve Ticket for Constellation 2018, go here.
Each person can buy up to 2 adult tickets (see below for guidelines about purchasing tickets for minors). Each adult ticket for a purchase can be saved under the same name and email address, though must be transferred before the event begins, as the name on each ticket must correlate to the the participant’s government-issued ID. Sales are final.
If a buyer enters a second name and email for the 2nd adult ticket they purchase, the system will automatically create a new account for the second individual if one does not already exist. That individual will then be sent an email by the system inviting them to create an account, log in, and claim their ticket.
- We recommend that you log into your Ticket Account before you begin the process to purchase tickets.
- Unless you have received a discount code through the hardship ticket program, IGNORE the request for a Coupon Code. You can move forward without entering anything there.
Our decision to open up a Round 2 will depend on demand and whether or not we feel confident that we have the volunteers in place to support our event. Our team will also decide at a later date whether we will open up Round 2 as an open sale, or invite participants to register for a second round lottery.
Tickets will not be sold at the gate.
RV Passes (revised policy)
Pegasus Farm Campground offers 16 RV Hookups. 13 of these are complete, including water, sewage, and electricity, the remaining three do not include sewage. These slots are available to participants with RVs or Theme Camps who would like to take advantage of these additional services for a $30 fee, and camps who wish to access these hookups must apply for placement using the Theme Camp Application.
Please stay tuned for additional information about placement for RVs or in-vehicle camping.
More information about ice sales can be found here.
Tickets, Waivers and Getting Into the Event
The name on your ticket must match the name on your government-issued ID, and you will be asked to sign an electronic waiver when you claim your ticket. We’ll close the ticket system shortly before the event begins, locking the name and email associated with each ticket. You can download a copy of the waiver here.
Burning with Minors
Children 12 and younger do not require a ticket. Minors 13-17 can be added to an adult ticket at the time of purchase, or during open sales if tickets are available. If the participant is under 18 years of age, a parent or guardian must sign a waiver on behalf of their children when arriving at Constellation. A separate waiver must be signed on behalf of each minor. A participant must be younger than 18 at the time they enter the event in order to use a Minor ticket.
IMPORTANT: If the minor’s parent or guardian is not attending Constellation with the minor (eg. you’re bringing your nephews and nieces to Constellation), you must contact us for further information at firstname.lastname@example.org.
There is no need to print your tickets. If you do print your tickets, please note that a barcode will NOT appear on the printed version.
Important note: The Ticket Transfer process is being finalized (as of August 8, 2017). Please stay tune for more information.
To transfer a ticket listed under your name, you will log into the system and assign the ticket you’d like to transfer to a new name and email.
The participant receiving your ticket will then log into the system, using the name and email you provided, and claim the ticket. This participant will also be asked to electronically sign the event waiver at the time of claiming the ticket.
Due to technical restrictions, a participant will have the option to transfer their ticket only once. This may change in the coming weeks.
Ticket Transfers will close shortly before the event. We’ll be sure to send out updates about specific deadlines along the way.
Low Income Ticket Policy
Constellation has a limited number of Low Income Tickets available for participants. Details for the Low Income Tickets and Application can be found here.
Having trouble registering for the lottery?
Go to: https://tickets.constellationburn.org Log in, using your existing PDF ticketing account information (if you have an account). If you enter in the incorrect password, request a password reset rather than trying to create a new account with the same email. The email for this account has nothing to do with your PayPal account.
If you’ve never purchased tickets for Playa del Fuego, create a new account.
Click on the Buy Tickets tab on the top menu bar.
Then click on the link: Click here to enter the lottery.
On this page, you’ll be given the opportunity to add your full name and primary email as it’s listed in your PayPal account.
Click SUBMIT at the bottom of this page, and you’re done!